- Loss Prevention
Remove the wait to pay.
Increase cart size by extending product details and payments to every shopper’s device, so they spend less time waiting and more time shopping.
Incorporate your loyalty program and promotions with SelfPay and leverage all the incentives and benefits you've invested in to keep shoppers coming back.
Use our patented purchase verification to make sure all SelfPay purchases have been paid for and to give your shoppers peace of mind.
Deploy Your Way
Integrate the SelfPay SDK into your own app along with SelfPay Staff or license SelfPay Staff as a stand-alone purchase verification solution.
Built to fit your needs
Deploy SelfPay SDK + SelfPay Staff or license SelfPay Staff on its own. Turnkey pilot packages are available.
Frequently Asked Questions
- I already have cash registers and self-checkout kiosks; why deploy SelfPay SDK?
Shoppers love using their mobile devices In-store! Don’t just take our word for it though, Deloitte shows that over half of shoppers would rather use their phone to look up item details and make a purchase than speak to a sales associate or use a self-checkout kiosk. In addition, App Dynamics (PDF, 402K) has shown that 75% of US smartphone shoppers are asking for an app that could let them bypass the checkout lines.
Requiring customers to wait in line to pay at a fixed checkout station or kiosk adds time and complexity to a process that can be streamlined with SelfPay SDK. Mobile self-checkout makes shopping fun, payments easy and meets shoppers’ needs and preferences for accessible product information and time saving convenience.
- How does SelfPay SDK help me deploy mobile self-checkout in my app?
SelfPay SDK can help your team build an “in-store” mode within your app. With an in-store mode, shoppers are able to look up items, build a digital in-store cart, send a purchase through to the in-store POS and generate receipts. On the back-end, SelfPay SDK helps with locating the shopper as in-store to enable mobile self-checkout, payments and purchase information routing to your POS and payments processor and purchase verification. The SelfPay SDK can be paired with a license for SelfPay Staff to give employee an ability to verify purchases made in-app.
If you already have the capabilities needed to offer mobile self-checkout in-app, you may not necessarily need SelfPay SDK. You can license SelfPay Staff to complete your in-store mobile self-checkout solution to help manage loss prevention and verify mobile self-checkout purchases.
- What payment methods can I offer through SelfPay SDK?
SelfPay SDK supports in-app payments made by major credit cards, credit card branded debit cards, Apple Pay and PayPal. We’re agnostic to payment method and plan to add more options soon. We leave it up to you to decide which payment methods work for your stores. If you wish to offer additional payment methods in your app, we can build payment method integrations on-demand to ensure compatibility with SelfPay SDK.
- Does SelfPay SDK integrate with my loyalty program and promotions?
Yes. SelfPay SDK integrates with your loyalty program and discount logic. Shoppers save their loyalty card in their user profile, earn points on purchases and see promotions automatically applied to their cart as they shop, ensuring no discounts or points are left behind.
- How does SelfPay Staff deter theft?
SelfPay Staff is deployed on a store or associate-owned mobile device and can be used from anywhere in-store to scan and verify shoppers’ digital self-checkout receipts to confirm that all items were paid for before they leave the store.
SelfPay Staff displays a visual receipt to the associate, and can warn associates if a mobile self-checkout receipt has previously been used or if there is cause to doubt a shopper’s purchase.
- How does SelfPay Staff manage security tags on products?
If your products have a security tag affixed to items, we suggest that the associate who verifies SelfPay transactions by checking shopper’s digital receipts also disable or remove any product security tags. This verifying associate can be stationed at the store’s exit, self-checkout station, fitting rooms or any designated SelfPay Verify area. The associate also thanks the shopper for their purchase and offers shopping bags as needed.